Last updated: 2026-07-12 02:41:53
This Privacy Policy explains what information Textbook Testbanks (“we,” “us,” or “our”) collects when you use textbooktestbanks.com, why we collect it, how we use it, and the choices you have.
1. Information we collect
- Information you provide: your email address (for order delivery and support), your name if you include it on the contact form, and the content of any messages you send us.
- Payment information: processed directly by our payment providers (e.g. Stripe, PayPal). We do not store your card number. We receive only a token and the order status.
- Automatically collected: IP address, browser type, referring URL, pages viewed, timestamps, and similar log data. This helps us secure the Site and improve performance.
- Cookies: we use a small number of cookies for essential functions (session, cart, security) and, if you consent, for analytics (aggregated page views — no cross-site tracking).
2. How we use your information
- To deliver the digital product you purchased (email your download link and receipt).
- To respond to your questions and support requests.
- To process refunds according to our Return and Refund Policy.
- To detect and prevent fraud, abuse, or misuse of the Site.
- To meet legal, accounting, and tax requirements.
3. Sharing with third parties
We share personal information only with service providers that help us operate the Site and only to the extent they need it for that purpose:
- Payment providers (e.g. Stripe, PayPal) — to process your transaction securely.
- Email delivery — to send confirmation, download link, and receipt messages.
- Hosting & content delivery — to serve the Site.
- Analytics — only aggregated, non-identifying data.
We do not sell your personal information and we do not share it for cross-site advertising.
4. Data retention
We keep order records for as long as legally required (typically 5–7 years for tax/accounting). Support-conversation records are kept up to 24 months for quality and dispute purposes and then anonymised or deleted.
5. Your rights
Depending on where you live (GDPR in the EU/UK, CCPA/CPRA in California, similar laws elsewhere) you may have the right to:
- Access a copy of the personal data we hold about you.
- Correct inaccurate personal data.
- Delete your personal data (subject to legal retention).
- Object to or restrict certain processing.
- Portability — receive your data in a machine-readable format.
- Withdraw consent for optional cookies at any time.
To exercise any of these rights, email support@textbooktestbanks.com. We respond within 30 days and do not charge a fee for reasonable requests.
6. Security
The Site is served over HTTPS. Payment data is handled by PCI-DSS compliant providers and never touches our servers. Internal access to order and support data is limited to staff who need it and is logged.
7. Children
The Site is intended for university and college students and other adults. We do not knowingly collect personal information from children under 13 (or the age of digital consent in your country). If you believe a child has provided us with data, please contact us and we will delete it.
8. International transfers
Our processors may store data in jurisdictions different from yours. When they do, they use standard contractual clauses or equivalent safeguards to protect the data.
9. Changes to this Policy
Any updates to this Policy will be posted on this page with a new “Last updated” date.
10. Contact
For questions about this Policy or your personal data, email support@textbooktestbanks.com or use the Contact page.